The city accidentally replied to the SeeClickFix issue notice, which does not get posted here. So I'm transcribing:
---------------------------------------------
Re: Street Light Outages

Case Number: 101000930008

Dear Constituent,

Thank you for contacting Mayor Menino's 24-Hour Service regarding a Street Light Outage, which you reported on 9/18/2013 8:14 PM, located at Intersection of Arborway and Orchardhill Rd, Jamaica Plain, MA.

Because of the location of this request is outside of the City's jurisdiction, the Public Works Department has forwarded this case to the appropriate agency on 12/16/2013 5:16 PM, noting:

Case Referred to External Agency
State jurisdiction. Information forwarded to MassDoT.

If you have questions, please let us know immediately by calling 617-635-4500 or by replying to this email.

If there is anything else we can do, don't hesitate to call or go on-line to - www.cityofboston.gov. We're available 24 hours a day, seven days a week..

Sincerely,

Mayor's Hotline Staff
-----------------------------------------
The substance of this message, including any attachments, may be
confidential, legally privileged and/or exempt from disclosure
pursuant to Massachusetts law. It is intended
solely for the addressee. If you received this in error, please
contact the sender and delete the material from any computer.